Ticketing and Passes
When do tickets go on sale?
What does it mean if a showtime is greyed out?
What does "no passes" or "special engagement" mean?
What are the ages for Child and Senior tickets?
What are your film rating policies?
Do you provide a Military discount?
What should I do if I bought tickets for the wrong time/movie/theater?
How do I redeem a ticket if I don't receive email confirmation?
What is your refund policy?
How can I get a ticket refund or exchange?
It appears that I've been charged twice for the same tickets.
Bulk Ticketing
How do I purchase bulk tickets?
What are VIP Tickets?
Group Sales/Theater Rental
How do I book a theater rental?
Do you offer group rates or birthday party packages?
I want to take a small group to the theater and don’t want to rent an entire auditorium.
Gift Cards
How do I buy a Fox Theatres Gift Card?
Can someone else use my Fox Theatres Gift Card?
How do I check the balance on my Fox Theatres Gift Card?
Fox Rewards
What are Fox Rewards?
How do I join Fox Rewards?
How do Fox Rewards points work?
How do I check the balance on my Fox Rewards card?
Theater Features
Are assistive listening devices available?
What are Open Captions?
When can I see a movie with Open Captions?
What special events will be shown?
Which theaters offer luxury recliner seating?
Which theaters offer heated recliners?
I’m at the theater and my seat wont recline.
What are VIP Tickets?
What is your Weapons Policy?
Business Info
How do I request a donation from Fox Theatres?
How do I book a theater rental?
How do I purchase bulk tickets for my business?
Whom do I contact about on-screen advertising at Fox Theatres?
Contact Us
How do I contact a theater directly?
How do I contact lost & found?
I have a question that isn’t answered in the FAQ’s.